Understanding Unauthorized Repair Charges in Iowa: Your Consumer Rights Finding yourself staring at a repair bill that includes services or parts you never authorized can be an incredibly frustrating and financially draining experience. In Iowa, consumers are protected against such practices, but knowing your rights and the proper steps to take is crucial. This article dives into what constitutes an unauthorized repair charge in the Hawkeye State, how to address it, and what legal avenues are available to you. What Constitutes "Unauthorized" in Iowa? At its core, an unauthorized repair charge is for work done or parts replaced without your explicit consent. While Iowa doesn't have a single, overarching statute specifically titled "Unauthorized Repair Act," consumer protections are woven through general contract law and the Iowa Consumer Fraud Act (Iowa Code Chapter 714H). These principles mandate clear communication, agreement, and honesty i...