Navigating Warranty Claims in Connecticut: A Consumer's Guide to Protecting Your Purchase Buying a new product, whether it's a car, an appliance, or a household item, comes with an inherent expectation: that it will work as intended. When that expectation is shattered by a defect or malfunction, you're not powerless. Connecticut law, alongside federal statutes, provides robust protections for consumers facing warranty claims. Understanding these rights and the steps to enforce them is crucial to avoiding frustration and financial loss. What Exactly is a Warranty in Connecticut? In Connecticut, like most states, warranties primarily fall under two categories: express and implied. These are governed by the Uniform Commercial Code (UCC) Article 2, which deals with the sale of goods, as well as the federal Magnuson-Moss Warranty Act for consumer products, and the Connecticut Unfair Trade Practices Act (CUTPA). Express Warranties: What the Seller Promi...